Privacy Notice
This notice explains how Letly collects, uses and protects personal data when you use our website and platform.
Who we are
Letly is a UK software company supporting rental operations for estate agents and landlords. For data protection queries, contact info@useletly.com.
What we collect
We may collect contact details (name, email, company), account and authentication data, support and communication history, product usage data, and technical data such as IP address and device/browser information.
How we use data
We use data to provide and secure the service, manage accounts, respond to support requests, improve product performance, and send service communications.
Legal bases
Depending on the context, we rely on: contract performance, legitimate interests, legal obligations, and consent (where required).
Sharing data
We use trusted processors for hosting, analytics, communications and payments. They only process data under contract and on our instructions.
International transfers
Where data is transferred outside the UK, we use appropriate safeguards such as contractual protections.
Retention
We keep personal data only as long as needed for service delivery, legal compliance, dispute handling and security.
Your rights
You can request access, correction, deletion, restriction, objection, or portability of your personal data, subject to applicable law.
Security
We use technical and organisational controls designed to protect personal data, but no online service can be guaranteed 100% secure.
Updates
We may update this notice from time to time. Material updates will be communicated in product or by email.
Contact
For privacy questions or rights requests: info@useletly.com.
You also have the right to complain to the UK Information Commissioner's Office (ICO).
By using Letly's services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Notice.