Terms of Service

Terms of Service These Terms apply when you use Letly's software and services. By creating an account or using the platform, you agree to these Terms. Who we are Letly is a UK software company providing tools for estate agents and landlords to manage rental operations, including onboarding, compliance and payment workflows. Your account You are responsible for keeping your login details secure and for activity on your account. Please make sure account information is accurate and up to date. Acceptable use You must not use Letly for unlawful activity, fraud, or to process data you do not have permission to process. You must not attempt to interfere with the platform or access areas you are not authorised to use. Service scope Letly helps automate operational and compliance tasks, but final legal and regulatory responsibility stays with your business. You remain responsible for your own statutory duties and filings. Fees and billing If your plan is paid, fees and billing terms are agreed in your commercial plan or order form. Late or failed payment may lead to suspension of paid features. Data and privacy We process personal data in line with UK GDPR and our Privacy Notice. You are responsible for ensuring you have a lawful basis to upload and process any personal data in your Letly workspace. Intellectual property Letly and its software, branding and materials remain our intellectual property. You keep ownership of your own data and content. Availability and support We aim for reliable service but do not guarantee uninterrupted availability. We may perform maintenance, updates and security work from time to time. Liability To the extent permitted by law, Letly is not liable for indirect or consequential losses. Our total liability in connection with the service is limited to fees paid by you to Letly in the previous 12 months. Ending this agreement You can stop using Letly at any time. We may suspend or terminate access where these Terms are breached, there is non-payment, or there is misuse of the service. Changes to these Terms We may update these Terms from time to time. Where changes are material, we will provide notice through the platform or by email. Governing law These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over related disputes. Contact Questions about these Terms: info@useletly.com